some references
JUST SOME REFERENCES
GOVERNMENT
FIOD (conversations and interrogation techniques)
TAX authorities (conversations skills)
Min. of Infrastructure & environment (managers)
Customs (Passengers control)
Customs (interrogation techniques)
Customs ( feedback )
CKC-Customs ((interrogation techniques)
SALES
CCV (koopmotieven-klachten-advisering)
H2O Job (advies en sales vaardigheden)
van Lanschot (Sales vaardigheden)
MEDIATION
BDO (mediation technieken adviseurs)
BSA (mediation technieken management scholen)
ASSESSMENT/PERFORMANCE
SUMMUM WOMAN (feedback – Performance)
ASR (assessments )
van Lanschot (assessments )
Ziut (feedback – (assessments)
PERSONAL LEADERSHIP
FM Home Opleidingen (managers)
Leeuwendaal instituut (managers)
ARBO Vitale (workshop asking booster questions techniques for doctors and managers)
H2o Waterschap – Rijnland (advisory managers)
ROGD (conversation skills managers)
Brocacef (Leadership middle management – Situational leadership)
PWC (literally thousands of personal coaching conversations)
ENGLISH
ABN AMRO (feedback)
PwC (Summerschool)
Tom Tom (training in Germany – building a strong relation)
ABN AMRO
PwC (say what you see) 30 times
PwC (Summerschool)
ABN Amro ( Assertiveness – Feedback)
DHL (building Customer Excellence)
MULTI DAY TRAINING
KPN (drie daagse management battle game t.b.v. KPN consultants – accountants)
ACCOUNTANTS
Nauta & Dutilh (personal leadership)
Flynth (interview and conversation skills)
BDO (advisory skills)
PWC (Say what you see)
PWC (Summerschool)
Cap Gemini (STAR – Job application conversation skills)
KPN battle game consultants – accountants)
WORKS COUNCIL
FNV Formaat (OR training + conversation skills)
Brandweer Amsterdam Amstelland (conversation skills managers)
SBI (Effective negotiate WC members)
Via Reva (WC – conversation and negotiate skills)
FAMILY BUSINESS
FEADSHIP de Vries (various trainings, trained about 400 employees)
SLOB (various trainings, trained about 150 employees)
BDO (Advisory skills )
BDO (avoiding conflict conversations)
BDO Utrecht(avoiding conflict conversations)
BANK
NIBC (soft skills)
ABN AMRO (trainings field complains)
van Lanschot (progress & assessment conversations)
ABN AMRO (Feedback cliënts)
ABN Amro (Assertiveness – Feedback)
ABN Amro (*Customer focus)
ABN Amro (Cooperation orientation)
van Lanschot (Sales)
RABO bank (personal salesforce)
ING Nederland (advice skills)
ABN Amro (private banking)
ING (motivational interviewing)
RABO bank (personal salesforce – customer oriented)
ASSESSMENTS
MTI Mediation Training Instituut Apeldoorn (avoid a conflict )
Haagse Hogeschool (assessment advisory)
MTI Mediation Training Instituut Apeldoorn ( assessments – Exam)
INSURANCE COMPANIES
ASR Verzekeringen (personal effectivity)
Zicht adviseurs (advice skills + conversation skills and techniques)
VARIOUS
DELTA (conversation skills)
Fontys (conversations with great impact)
BRS (conversation skills) – SMART)
Ebbinge House * (conversation skills)
Nationaal Water Traineeship (conversation skills)
Elsevier opleiding en advies (working together)
Some of above trainings have been done on assignment for partners.